Bilingual healthcare representative handles inbound calls from Spanish-speaking Medicaid/Medicare patients, providing support and care coordination.

Bilingual healthcare representative handles patient calls, provides support in Spanish and English, and assists with care coordination for Medicaid/Medicare populations.

Provides technical support and assistance to clients, troubleshooting issues and resolving problems within the real estate development and services domain.

Bilingual customer care representative handles inbound banking inquiries, resolves customer issues, and manages digital onboarding across multiple communication channels.

Handle inbound customer inquiries via phone, chat, and email to resolve retirement savings platform issues and provide frontline customer support.

Provides technical IT support to end users, troubleshoots hardware/software issues, and maintains system infrastructure.

Handles inbound and outbound customer communications for tech products via phone and internet channels.

Monitors booking funnels and contacts customers and taskers via email, phone, and internal tools to reduce cancellations and drive revenue.

Manages patient scheduling, collects demographic information, answers patient inquiries, and ensures HIPAA compliance in a hospital setting.

Manages patient scheduling, collects demographic information, handles insurance inquiries, and provides customer service to healthcare patients at a hospital system.

Bilingual support agent responds to customer inquiries via phone, email, and chat while maintaining documentation and ensuring customer satisfaction.

Provides technical support to customers via tickets and chat, troubleshoots software issues, and ensures timely resolution while maintaining clear communication.

Provides technical customer support via tickets and chat, troubleshooting complex software issues and maintaining customer communication from problem report through resolution.

Provides Level 1 technical support to internal and external customers on LRN's ethics and compliance SaaS platform, handling inquiries about features, system configuration, and troubleshooting.

Provides L1 technical support to internal and external customers on LRN's ethics and compliance SaaS platform, handling program administration, ticketing, and status updates.

Handles inbound customer inquiries via phone, email, and chat for fitness and wellness customers, resolving account and payment issues while escalating complex problems.

Manages customer support tickets via chat and email, monitors AI chatbot interactions, and escalates complex issues while optimizing automation workflows.

Provides IT technical support to customers and internal teams via ServiceNow ticketing system, resolving first-level issues and escalating complex problems to maintain system reliability.

Manages customer support inquiries via chat and email, monitors AI chatbot interactions, and escalates complex issues while optimizing automation workflows.

Handles inbound customer inquiries via phone, email, and chat for fitness and wellness clients, resolving account and payment issues with first-contact resolution focus.